► Salesforce Si-Fi App - Product Details

Si-Fi is a powerful and easy to use Business Rules Management System (BRMS). It allows business users to design complex rule structures and process flows without the need to code. Designers choose from a palette of actions such as selecting, displaying or creating a Salesforce record, making logic decisions (Si-Fi Expressions), sending email or posting to Chatter. These actions are connected together using an easy to use drag and drop interface.

Si-Fi processes can interact with all Salesforce Standard Objects, Custom Objects and external data via Web Services. Drag, Drop & Connect Dynamic Components to Create Powerful Business Processes.

How it works:

Si-Fi is a complementary product to Salesforce Flow and Visual Workflow and has been designed to support all process intensive businesses in the quest for quality. In the age of the customer, the ability to deploy manageable, measurable and flexible processes has become a necessity. Industry-specific modules are available, such as those for insurance.

• Lightweight
• Powerful
• Intuitive
• Reliable
• Fast

Si-Fi components are modular, version-controlled, reusable and dynamic; they can be managed centrally and published to the whole organisation allowing business rules and logic to be standardised across many processes throughout your company.

Si-Fi Expressions offer a blend of formula and data query syntax to give a powerful yet simple way to include business logic.

Si-Fi enables extreme business agility by allowing users to create and deploy powerful rules-based business processes in hours that would take days or even weeks to create using traditional methods.

Process prototypes can be built to demonstrate the required functionality to business users, modified in real-time and, when approved, deployed to all or part of the user community as required.

Si-Fi delivers the following key features and benefits:

• Consume data from third-party sources via RESTful APIs.
• Output documents via CCM tools such as Drawloop and HP Exstream.
• Modules are version-controlled and dynamically deployed.
• Manage and integrate context-sensitive business rules with customer data.
• Create dynamic processes that, for example, vary on the fly based on customer Net Promoter Score.
• Avoid duplicated logic with centrally-managed process components.
• Integrate with and enhance Salesforce standard email templates.
• Build processes for use in Salesforce and via Communities on any device.

Si-FI for INSURANCE

Every insurer will cite the need for increased productivity and profitability among their key objectives and refer to their digital aspirations. Si-Fi for Insurance has been designed to address these needs. Users can combine the power of Salesforce at the front-end with existing back-end policy admin systems (connected via an API layer also available from ORIAC).

• Si-Fi allows business analysts to develop complex insurance processes such as those used to create custom multi-cover polices and to manage claims without writing Apex code.
• Processes that can take several weeks to develop using traditional policy admin and claims management systems can be prototyped and developed in less than a day.
• Si-Fi enables the creation of connections to third-party data sources such as address and postcode validation, vehicle registration and technical data, motor insurance data (MID for example) etc.
• Workflow can be optimised to reduce leakage and help detect fraud, thus improving the underwriting result.

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