In partnership with the incumbent systems integrator, ORIAC provided the TIA expertise for this project to deploy TIA and to migrate data from the customer's existing system. The new TIA system went live in Mar 2010 and ORIAC are now providing both production support and technical support for continuing TIA development. The data migration involved the creation of 750 million rows of data in TIA. ORIAC leveraged its existing migration framework and tools to provide a reusable system that completed this migration (transform, load and rebuild indexes and compute statistics) with a run time of 4 hours.
ORIAC also licenced its Business Process & Service Level Manager application to this customer. This integrates with TIA to automate the creation and management of 'work packages'. Work items can be created manually by call centre operatives using the 'Create Work' screen or automatically from an external system by executing an Oracle package procedure.
The customer has a robust, scalable platform to support ambitious business growth plans. The system has been developed with flexibility designed in from the start, allowing new products to be brought to market quickly. They have a clear upgrade strategy to allow them to adopt new versions of TIA as they become available, thus keeping pace with industry development. They have seen savings from the shut-down of expensive legacy systems.
The system will allow for fast configuration of product and pricing changes. The depth and breadth of TIA expertise provided by ORIAC consultants complements the customer's in-house capability creating an efficient and cost effect development resource.
A UK Insurer that specialises in providing personal protection insurance to customers of major banks, building societies and other large financial institutions.
This organisation required a new policy admin system to support their existing business and to facilitate their expansion into new markets such as life. They opted for a big-bang migration and were confronted with the need to migrate nearly 4.4 million policies over a long weekend.